Terms & Conditions

1. Acceptance of Terms

By using this website, you agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree, please refrain from using our website.

2. About Our Products

Orika Naturals offers eco-friendly dinnerware made from naturally fallen areca palm leaves. As our products are made from natural materials, slight variations in color, texture, shape, or grain are normal and do not affect product quality.

3. Product Information

We strive to ensure all product descriptions, images, pricing, and specifications are accurate. However, minor variations may occur due to natural materials, photography, or display settings.

4. Pricing

• All prices are displayed in Indian Rupees (INR) unless otherwise specified.
• Prices are subject to change without prior notice.
• Applicable taxes and shipping charges will be calculated during checkout.

5. Orders

• Orders are confirmed only after successful payment.
• We reserve the right to refuse or cancel any order due to stock availability, pricing errors, suspected fraud, or other unforeseen circumstances.
• If an order is cancelled after payment, a full refund will be processed.

6. Payment

We accept secure payments through trusted payment gateways. Your payment information is processed securely and is never stored on our servers.

7. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on your location.
• Delays caused by courier partners, weather conditions, natural disasters, or public holidays are beyond our control.
• Customers are responsible for providing accurate shipping information.

8. Bulk Orders

For restaurants, caterers, hotels, distributors, exporters, and corporate orders:

• Pricing may vary depending on quantity.
• Production and delivery timelines will be communicated during confirmation.
• Custom packaging or branding may require additional processing time.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Damaged or incorrect items must be reported within the specified timeframe after delivery.

10. Intellectual Property

All content on this website, including logos, text, graphics, images, product designs, icons, and other materials, is the property of Orika Naturals and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

Orika Naturals shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

12. User Responsibilities

You agree:

• To provide accurate information while placing orders.
• Not to misuse or attempt to disrupt the website.
• Not to engage in fraudulent or unlawful activities.

13. Privacy

Your personal information is collected and processed according to our Privacy Policy. We are committed to protecting your data.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Ahmedabad, Gujarat, India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page or the customer support details provided on our website.